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Shipping Information

RV Works
Website: https://www.rvworks.co.nz

We aim to process and ship your order as quickly and safely as possible.

Order Processing

  • Orders are typically processed within 1–2 business days

  • Orders placed on weekends or public holidays will be processed the next business day

  • You will receive a confirmation email once your order has been dispatched 
     

  • Shipping Within New Zealand

  • We ship nationwide across New Zealand

  • Shipping costs are calculated at checkout based on item size, weight, and destination

  • Delivery timeframes vary by location but generally range from 1–5 business days after dispatch

  • Please note: Rural deliveries may take longer than standard urban deliveries.

International Shipping

  • International shipping may be available for selected products

  • Shipping costs and delivery times will be shown at checkout where applicable

  • Any customs duties, taxes, or import charges are the responsibility of the customer

If you’re unsure whether we can ship a product internationally, please contact us before ordering.
 

Bulky & Oversized Items

Some RV and caravan parts (such as steps or large hardware) may be classified as oversized or heavy.

  • Additional shipping charges may apply

  • We will contact you if there are any changes to the quoted shipping cost before dispatch
     

Tracking

  • Tracking information will be provided once your order has shipped

  • Please allow time for tracking details to update after dispatch

  • Tracking

  • Tracking information will be provided once your order has shipped

  • Please allow time for tracking details to update after dispatch

  • Delivery Issues

  • If your order:

  • Arrives damaged

  • Is incorrect

  • Has not arrived within a reasonable timeframe

  • Please contact us as soon as possible so we can assist.

  • Incorrect Address

  • Please ensure your shipping address is correct at checkout.

  • RV Works is not responsible for:

  • Delays or loss caused by incorrect or incomplete addresses

  • Additional charges required to re‑ship an order

    Contact Us
    For shipping enquiries, please contact:
    Email: rvworksnz@outlook.com
    Website: https://www.rvworks.co.nz

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